Aspen: Log-in
What is the Aspen Parent Portal?
Families of students in grades 6-12 will be able to keep up with their child’s progress in school using the online Parent Portal. The goal of DCPS' new digital portal is to create an open line of communication between teachers and families.

How can I access the Parent Portal?
Parent Portal accounts are automatically generated based on the “Grant Parent Portal” check box for the individuals on the “Student Contacts” tab in Aspen. You should have received an email with your username (your email address) and a link to set up your account. Once you log on initially and set your password, the resources below should help with the navigation.

The Aspen Parent Portal Student and Parent Account Creation Guide provides detailed guidance on setting up your account.

What if I have not received my account log-in information?
If you have not received the account setup email, you will want to:

1. Make sure the email did not get lost in your spam filter.

2. If the email is not in your spam filter, contact your student’s school registrar to update your email address. Once a valid email address is listed, you should receive an account setup email the next day.

What if I have a valid email but cannot access my account?
If you set your password already and cannot remember it, you can use the “I forgot my password” link on the home page to reset it. If the “I forgot my password” link on the home page does not work, and you still have trouble, reach out to your student’s school registrar to manually reset the password.

Are there other resources and guidance for the Parent Portal?
What you need to know about the Parent Portal!

¡ Lo que necesita saber sobre el Portal de Padres!

These instructional videos will guide you through the ins and outs of the Aspen Parent Portal.

Aspen Parent Portal – Getting Started

Aspen Parent Portal – Finding your Child and Checking Their Schedule

Aspen Parent Portal – Assignments and Grades

Aspen Parent Portal – Calendar and Email

Aspen Parent Portal – Transcripts and Graduation Program

The Aspen Reference Guide will show you the basics of navigating the Parent Portal. 

Can I access the Parent Portal by phone?
Absolutely! The Parent Portal Mobile Guide will provide details for mobile access.

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